Navigating to the Deposit and Withdrawal pages
There are multiple ways to deposit and withdraw on the brand new mobile app. To navigate to the deposit and withdrawal pages, you can find them:
Using the Quick Actions on Dashboard;
Using the Action bottom sheet; and
On the individual asset wallet view (that you're wanting to deposit/withdraw from).
How to Deposit AUD and NZD
Overview (Fees and Limits)
Depending on your previous activity, you may see an overview screen that outlines everything you need to know about depositing to Swyftx such as fees and daily limits.
Tip: You can also select the "Don't show me this again" checkbox if you don't want to see this on every deposit.
To view this information again, you can simply click on the information icon on the next screen as shown below.
On this screen you can view all of the available options for depositing with your country's currency. This will be different depending on the country your account was registered with.
In the screenshot below, you can view what is currently available to our Australian users - Bank Transfer, PayID, POLi and Credit Card.
New Zealand Dollars
In the screenshot below, you can view what is currently available to our New Zealand users - Bank Transfer, POLi and Credit Card.
To deposit into your account, simply click the desired method and follow the on-screen instructions. Each method will have different speeds and limits, please read these with care.
Please visit the articles below to see a detailed breakdown of:
How to Withdraw Fiat
Overview (Fees and Limits)
Depending on your previous activity, you may see an overview screen that outlines everything you need to know about withdrawing from Swyftx such as daily limits, fees and dishonour charges.
Tip: You can also select the "Don't show me this again" checkbox if you don't want to see this on every deposit. To view this information again, you can simply click on the "i" icon on the next screen.
On this screen you can see your current daily withdrawal limit and the option to increase it, any existing Withdrawal addresses and the option to add new address.
Adding a new address
To add a new address, simply click the "Add New Address" button at the bottom of the Withdraw screen and enter the following details to add your registered bank account:
Australian Bank Account
Account Holder Name;
Account Number; and
New Zealand Bank Account (inclusive of a $10NZD withdrawal fee)
Account Holder Name; and
Note: Any withdrawals made to an incorrect address will result in a dishonour fee.
Once done, click on the "Add" button. This will take you back to the Withdrawal screen, where you can see the newly added address in the list. Once you have verified this address, you will be able to execute a withdrawal without issue.
Withdrawing to an existing address
Click on address you intend to withdraw to in the list. This will take you to the withdrawal screen, where you can:
View the account balance readily available for withdrawal;
Enter an amount to withdraw; and
Provide a reason for the withdrawal (required).
Once this is done, review the Fees and Amount to Receive and click "Withdraw".
If you have any further questions or would like a hand navigating the sending and receiving of cryptocurrency, please don't hesitate to get in touch via live chat.