Swyftx have a robust security framework in place that ensures we are providing everyday Aussies with the ability to trade Crypto in a safe environment. Coupled with a team of Digital and Cyber Security professionals, Swyftx takes security on the platform very seriously.

What do we do to protect our customers from account takeover?

In a digital age where scams, fraud and bad actors are becoming increasingly more prevalent, we understand the need to proactively protect our customers.

Specifically, we implement a wide range of security practices, including:

- using JWT tokens & session expiry;
- offering 2FA account protection;
- checking for breached passwords on other websites;
- consulting with third party security auditors;
- undergoing external penetration testing; and
- implementing a least privileges security model internally.

- KYC and Customer Account Verification

How do we protect our customers from scams and fraud?

Fraud and scams are issues that specifically plague the Crypto industry due to the irreversible nature of Blockchain. We combat these issues by running 24/7 customer due-diligence programs that require certain accounts to complete various identification checks.

Swyftx also leverages the same dataset and suite of solutions trusted by regulators, law enforcement and payments providers in Australia. By partnering with the world's largest Blockchain analysis company, Chainalysis, we are a top contender for the title of Australia's safest exchange.

2FA and Multi-Factor Authentication
The use of 2FA is not currently mandatory within Swyftx, however having 2FA enabled on your Swyftx account is our biggest recommendation to all users. Incorporating 2FA into your account will provide a strong level of security.

Further Questions?
If you have any further questions or if this article didn't help, please let us know via the live chat.

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